We accept all major credit and debit cards, as well as popular local payment methods such as Klarna, iDEAL, and other available options at checkout.

All payments are processed safely using encrypted checkout technology.

If you need to make a change, email us at info@rov-elane.com as soon as possible.

We’ll do our best to help before your order enters processing or shipping. Once your order has already been dispatched, changes or cancellations may no longer be possible.

Orders are usually prepared within 1–2 business days.

After dispatch, delivery typically takes 4–8 business days, depending on your location and the carrier.

As soon as your order has been shipped, we’ll send you an email containing your tracking information.

Tracking updates may take 1–3 days to begin showing movement depending on the carrier.

We offer a 30-day return window starting from the date your order is delivered.

To qualify for a return, items must be unused, unworn, unwashed, and returned with the original tags and packaging.

You can contact us at info@rov-elane.com.

Our team aims to respond within 4–24 hours, Monday to Saturday.

Messages received outside our support hours may be answered on the next business day.