Frequently Asked Questions - ROVE LANE

What payment methods do you accept?
We accept all major credit and debit cards, as well as popular local payment methods such as Klarna, iDEAL, and other available options at checkout.

All payments are processed securely using encrypted checkout technology.

Can I modify or cancel my order after placing it?
If you need to make a change, email us at info@rove-lane.com as soon as possible.

We’ll do our best to help before your order enters processing or shipping. Once your order has already been dispatched, changes or cancellations may no longer be possible.

How long does shipping take?
Orders are usually prepared within 1–2 business days.

After dispatch, delivery typically takes 4–8 business days, depending on your location and the carrier.

How can I track my order?
As soon as your order has been shipped, we’ll send you an email containing your tracking information.

Tracking updates may take 1–3 days to begin showing movement, depending on the carrier.

What is your return policy?
We offer a 30-day return window starting from the date your order is delivered.

To qualify for a return, items must be unused, unworn, unwashed, and returned with the original tags and packaging.

How can I contact customer service?
You can contact us at info@rove-lane.com.

Our team aims to respond within 4–24 hours, Monday to Saturday.

Messages received outside our support hours may be answered on the next business day.